Privacy Policy

Privacy Policy

Last updated: June 2026

At Ninth Needle, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (ninthneedle.com) and make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

  • Personal Data: While purchasing or creating an account, we may ask you for personally identifiable information, including your full name, shipping address, billing address, email address, and phone number.

  • Payment Information: All payments are processed securely through our third-party payment gateways (such as Apple Pay, Google Pay, or Shopify Payments). We do not store your credit card or financial details on our servers.

  • Device and Usage Data: When you browse our store, we automatically collect details about your device, including your IP address, browser type, time zone, and cookies installed on your device to help us optimize your shopping experience.

2. How We Use Your Information

We use the collected information for various professional purposes:

  • To process, fulfill, and ship your orders to your UK address.

  • To communicate with you regarding your order status, tracking updates, or customer support queries.

  • To screen orders for potential risk or fraud.

  • With your explicit consent, to send you marketing emails or updates about our latest streetwear drops, collections, and exclusive discounts.

3. Sharing Your Information

We do not sell your personal data. We only share your information with trusted third-party service providers who help us operate our business:

  • Shopify: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you.

  • Courier Services: We share your name, UK shipping address, and phone number with our delivery partners to deliver your orders successfully.

  • Analytics: We use tools like Google Analytics to understand how our customers use the site and to improve user experience.

4. Data Retention

When you place an order through Ninth Needle, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Your Rights (UK GDPR)

As a UK resident, you have specific rights regarding your personal data under the UK General Data Protection Regulation (UK GDPR):

  • The right to access the personal information we hold about you.

  • The right to ask that your personal information be corrected, updated, or deleted.

  • The right to object to or restrict certain processing of your data (e.g., unsubscribing from marketing emails).

If you wish to exercise any of these rights, please contact us through our customer support email.

6. Cookies

We use cookies to enhance your browsing experience, remember your cart items, and analyze website traffic. You can choose to disable cookies through your browser settings, though it may affect some functionalities of our store.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@ninthneedle.com.